As technology advances, mobile phones are taking on a greater role in consumers’ lives. With smartphones now telling users where they are and what businesses are nearby, opportunities for small-business owners to take advantage of mobile marketing are growing tremendously. In a recent survey by JiWire, more than half of mobile users want to receive location-specific advertising, and nearly 40-percent want location-based coupons. This trend is creating a stir with many small business owners, who wonder how they can tap into this new opportunity. However, just as many lack the time, budget, or tech savvy to develop and implement a mobile market strategy. Fortunately, there are a number of mobile marketing tools available that can help you attract customers on the go. Foursquare, Facebook Places and Yelp are three of the most popular, particularly for brick-and-mortar businesses that cater to local customers. These sites encourage users to “check in” with details being published on the business’s Facebook page, and offer a variety of promotional tools and features that leverage word-of-mouth marketing. Beyond using social media sites that are geared to mobile users, developing a mobile-enabled website is a must for any business, both those with storefronts and those without. When you consider that there are now more mobile devices (smartphones, iPads and tablets) than PCs being sold, the need for your site to be optimized for these devices is no longer just helpful—it’s essential.

What are the components of a website optimized for mobile devices?

  • Faster page-load times
  • Simplified navigation
  • Improved readability
  • Click-to-call button
  • Map and directions

In most cases, mobile users don’t want to peruse an entire website on their phone. Rather, they want basic information, directions to your location, and the ability to call with questions. Thus, a landing page with this information is typically all that’s required to launch a successful mobile marketing presence. For a small investment in a mobile-enabled landing page, small business owners can achieve a significant return on investment from mobile users who convert into paying customers.

Source: The Costco Connection – December 2011 / Image credit: Steven Lait

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This week’s guest post is from Barbara Muenzen of SignCrafters, Inc. Often, the next step after we design a logo is to create marketing support materials. Signage—whether for a building’s exterior, awning, parking lot, lobby, window, or trucks or vans—is one of the most effective marketing vehicles. Barbara provides 3 crucial tips for getting the most out of the investment your company puts into signs.

Effective Signs Have Good Looks and Readability

Featured Blogger: Barbara Muenzen, Owner of SignCrafters, Inc.

The US Small Business Administration tells us that an on-premise sign is by far the most effective form of advertising for small business. In fact, they attribute the lion’s share of retail business success rates to a visible sign. Why? Because university and other surveys have consistently revealed that 49% of new customers patronized the business because they saw the sign!

How do you maximize this invaluable resource? Here are some tips (though the entire science of signs involves much more, this will be a great start):

  • Image #1 – Letter-height: Don’t make your prospective customers go through an eye exam! An effective sign must be legible from a distance. Generally, letters with a taller, wider “stroke” can be read from further away. See the official letter-height viewing charts as well. With an aging population, this becomes more important, and larger, visible signs reduce fender benders!
  • Image #2 – Contrast: A lack of contrast can create big problems for any sign design. Letters that blend in with their backgrounds become illegible at moderate distances. There is no good reason to make address numbers or signage blend into a building’s color scheme. This just makes the job of fire fighters, paramedics, and clients that much more difficult when they need to find the right location.
  • Image #3 – Font Choice: Make your message clear. Sans serif fonts or open typefaces like Verdana tend to be more legible. Use the more decorative fonts sparingly, as those can rarely be easily read at a distance. Limiting your sign to a maximum of two type styles is important. In almost all cases, more than two type styles does nothing to improve the sign, and often makes the message harder to read and look disorganized to the viewer.

Keep these tips in mind as you pass signs in your daily travels. You’ll be much more attuned to what works or what doesn’t. And when it’s time for your own signage to be created, you’ll already know the basics of an effective sign.

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Last week, Mary Callahan, partner and web specialist at 341 Studios and Kate Hamilton-Miller, manager of campaign strategy at Search Smart Marketing, gave a presentation on Websites Revisited at the AMA Fairfield County Chapter Program Meeting. Some of the hot topics they addressed were:

  • How to update your own website
  • Ensuring your site maximizes SEO and analytical tracking tools
  • Making your site compatible with multiple platforms

Mary’s work with 341 includes web design, programming, IT, client training, tech support, and applications of social media and mobile technology. Kate is a Google-certified professional and Search Engine Marketing industry vet, who oversees the development and implementation of both SEO and PPC efforts.

Click here to download the full presentation!

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Friday, Jan. 13th, was a lucky day for the people attending our Fresh Intelligence Roundtable. Presenters Rhonda Hurwitz and Michele Graham demonstrated how to amp up your LinkedIn profile using creative and highly professional examples from the “world’s largest professional network”. As Rhonda put it: once you have your profile, your next step is to use it to build your business.

Here are some more tips to build your connections with LinkedIn:

  • The “Answer” feature allows you to view and comment on various questions posted by the LinkedIn community. Providing an answer or constructive comment makes you seem like an expert in your field and increases your profile exposure.
  • Reluctant to ask for a recommendation? Offer to write one for your clients/contacts and they will likely return the favor by writing a glowing recommendation for you.
  • Sending messages/invitations through LinkedIn is a faster and less expensive alternative to sending cards through the mail – there is no time lapse and you make it easy for the recipient to immediately respond.
  • Cold call vs warm introduction – Have your eye on a potential client but aren’t connected to their profile? If you know someone who is, ask him or her to introduce you. Use the LinkedIn advance search button at the top of the profile page to plug-in companies, industries, keywords, etc.
  • Join a couple of groups – this is another way to align with people with related interests or backgrounds or to stay informed on an area your business is targeting.

LinkedIn keeps on changing (and, in our view, improving!). We invite you to connect with our company and team members on LinkedIn. Let’s stay connected!

Click here to view the full slide presentation from our Fresh Intelligence Roundtable LinkedIn presentation.

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LinkedIn bills itself as the world’s largest professional network. After presenters Michele Graham and Rhonda Hurwitz went through how much you can pack into a LinkedIn profile, it’s no wonder. If you haven’t looked at LinkedIn recently, or it’s been ages since you updated your profile, there’s so much that you can do beyond a simple “résumé”.

Why LinkedIn? If your business’s sweet spot is B2B, LinkedIn and blogging are your two most effective social media tools. Also, keep in mind that LinkedIn is part of Google searches and that a keyword-rich profile can help boost your search rankings. LinkedIn even has features that help you find keywords for your industry.

Amp Up Your LinkedIn Profile:

  • Talk about yourself in the first person. This makes you seem more “human” whereas talking about yourself in third person puts up a wall between you and the reader. There’s a reason it’s called “social” media!
  • Change the default options for websites, Twitter, and public profiles to customize your name or URL. Using the edit function here is easy.
  • Maximize the 120 characters allotted for your headline and make sure to include keywords. Keywords can be skills, products, or geo-targets.
  • It’s OK to provide some personal or background info to enhance your profile’s dimension and point out experience in a relatable field. We loved the example of the intellectual property lawyer who talked about his prior experience in theater and how it made him value the creative process.
  • For businesses beyond a sole proprietor or a few people, a LinkedIn company page is great for showcasing Products & Services. Then all your employees can link to the company page. Check out 341 Studios’ company page on LinkedIn if you want to see an example.
  • Adding video is an interesting and interactive way to upgrade your profile. (Google loves video for search. It’s kind of like bonus points!!)
  • Take a look at the new “Add Sections” feature. You can add projects, awards, and events. It’s like having an online portfolio or bulletin board. Plus, every time you update, people in your LinkedIn network see what’s new with you. So cool.

Once you’ve completed your LinkedIn profile, you’re ready to get the maximum utility for growing you business. Tips on building your business through LinkedIn will be in our next post.



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As we all (hopefully) wind down from these final stress-filled days of holiday mayhem: shopping, traveling, mailing cards, planning parties, shopping, meeting work deadlines, baking, cleaning, shopping…it is important that we take the time to truly enjoy the company of loved ones, and take part in things that brighten our spirits and bring us joy. AdWeek recently posted a fun article on this year’s best and worst agency holiday cards—some are pretty brilliant and touching, while others…not so much! Either way, we hope you enjoy the creativity as much as we did.

http://www.adweek.com/adfreak/best-and-worst-agency-holiday-cards-2011-137256

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For those of you who have a Facebook page for your business, now is the time to get excited, really excited. Recently, the powers that be over at Facebook headquarters decided to once-again reformat the profile layout. Although they have made little tweaks in the past (e.g. adding a scroll of rotating images from your album to the top of the page), Timeline is like a sonic boom. The profile picture is larger (taking up half of the page), the design is cleaner, and the important information is front-and-center.

During our December Fresh Intelligence Roundtable, we addressed the benefits of Facebook for businesses with Lisa Schneider of Like Marketing and 341 Studios. So we asked Lisa to comment on Timeline: “Timeline is amazing – [I] just changed my profile and I love it! It’s not ready for Pages yet, but when it’s available for brands it will give them even more real estate to promote. The new ‘cover’ will replace the 2×5 profile pic and important and highly engaging posts can be ‘featured’ to keep the best and most relevant content up front and center. The benefits will evolve as more and more people use and it becomes the ‘new normal’. I’ll be waiting (im)patiently for the feature to come to pages.”

The Today Show devoted a major segment for Facebook’s Timeline launch. We recommend you check it out and get introduced to this “wow” of a new feature.

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