This week we’re welcoming our guest blogger, Rhonda Hurwitz, a marketing professional with more than twenty years experience working in B2B and B2C environments to help business owners identify strategic opportunities and achieve their goals through a variety of means, including social media marketing.
Guide To New Facebook Timeline for Business Pages
It’s March 30th, and Timeline is officially part of everyone’s Facebook page, and we’re excited about the changes!
Here’s a guide to Facebook’s new Timeline:
1. Create a dramatic cover photo to welcome new visitors to your page:
The cover photo replaces the welcome landing tabs, which you may have used in the past. You’ll want to use this expanded area to convey the essence of your brand. (Note: Facebook outlines specific rules about prohibited content on the header, so be sure to stay within the guidelines.)
2. Choose three tab apps to be featured prominently, and customize the graphics:
Apps are now featured across the top instead of the tabs down the side. We like featuring apps for email sign up, videos, and fan-gated promotions over the “number of fans” or location tab. Reposition using the pencil icon, as desired.
3. Rewrite your “About” section:
The “About” section is more prominent now, so create a short keyword-oriented sound bite that describes how you help. Feature a hyperlink to your website.
4. Use “Milestones” to tell your company’s story:
Tell your story—the beginning of your business, your first location, etc. Use photos and videos if available. Check out brands like Coke or Walmart for inspiration.
5. Highlight important content, by “pinning” and “highlighting” posts:
“Star” (i.e., “highlight”) important status updates for a “widescreen” look within your timeline, and “pin” important updates to keep them at the top of your timeline for an entire week.
6. Check out Facebook’s new targeted ad units:
Facebook added several new ad units, including mobile ads, new “offers” (deals), and reach generator ads. These are highly effective to reach a target, and certainly worth testing.
7. Create engagement with your updates, and track with new “insights”:
Most interactions still happen in the news feed, so engagement is more important than ever! Remember, Facebook isn’t about broadcasting. Spark conversations, respond to comments, and connect with your fans.
8. Explore Facebook’s new Timeline Admin Panel for other new features:
New Timeline has expanded “insights” metrics, fan-to-company messaging, the ability to hide old posts, etc. Lots of special features to “like”!
9. Continue to build your following outside of Facebook:
Make sure you are taking advantage of Facebook’s Open Graph, to fully integrate Facebook sign up on your website. Also integrate in emails and elsewhere.
10. Stay calm, and work your plan:
This is a great time to review your Facebook objectives, and make sure you are making steady progress towards achieving your social marketing goals.
A few tools have changed, but you’ll be used to them in no time. If you have a plan, work it. If you are flying by the seat of your pants, we are here to help!
Check out Rhonda’s past blogs – LinkedIn: What’s in it for You (Part 1) (Part 2)